Families demand Call of Duty remove real Itaewon crowd crush footage from Modern Warfare 4
Bereaved families in South Korea have demanded that Activision remove seconds-long real news footage of the 2022 Itaewon crowd crush from Call of Duty: Modern Warfare 4. Activision says it had no intention of treating the tragedy lightly.
Updated (version 2). New coverage since the last version from BBC News.
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The story, neutrally told
Mixed · 2Bereaved families in South Korea have demanded that the makers of Call of Duty remove real footage of the 2022 Seoul crowd crush from the latest instalment, Call of Duty: Modern Warfare 4. The GuardianLC “Bereaved families in South Korea have demanded that the makers of Call of Duty remove harrowing footage of the deadly 2022 Seoul crowd crush from the latest instalment of the video game.” Read at The Guardian ↗ Daily MailR “Bereaved families have since demanded for the makers of Call of Duty – which is developed by Activision – to remove the real broadcast footage from the video game.” Read at Daily Mail ↗ Mixed · 2The clips, lasting around three seconds, appear at the start of the game and are used to represent civilian casualties in a fictional North Korean invasion; one shows CPR being performed on a victim in the street, another shows bodies laid out in the road and a victim carried away on a stretcher. The GuardianLC “The clips, which are seconds-long, appear in the opening moments of Call of Duty: Modern Warfare 4, and are used to represent a scenario of civilian casualties during a fictional North Korean invasion.” Read at The Guardian ↗ Daily MailR “The clips, which last around three seconds, feature at the start of the latest instalment of the popular game Call of Duty: Modern Warfare 4.” Read at Daily Mail ↗ Mixed · 2The Guardian describes the person giving CPR as a figure, while the Daily Mail says paramedics are performing it. The GuardianLC “One shows a scene of chaos with a figure performing CPR on a victim lying in the street.” Read at The Guardian ↗ Daily MailR “One clip shows paramedics performing CPR on a victim who has collapsed on the street.” Read at Daily Mail ↗
Mixed · 2In a joint statement on Wednesday, the bereaved families' council and a coalition of civic groups said they were appalled that scenes in which citizens performed CPR to save one another were used exactly as they were in a game. The GuardianLC ““We are appalled that the chaotic and desperate scenes, in which countless citizens performed CPR to save one another and victims lay on the cold street, were used exactly as they were to create a scene in a game,” the bereaved families’ council and a coalition of civic groups said in a joint statement on Wednesday” Read at The Guardian ↗ Daily MailR “the families' council and a coalition of civic groups said in a joint statement on Wednesday.” Read at Daily Mail ↗ Mixed · 2They said rescuers and witnesses still live with trauma, and the Guardian adds that hateful comments about the victims were spreading online in connection with the game's premise. The GuardianLC “They said people who had taken part in the rescue or witnessed the crush were still living with trauma, while hateful comments about the victims were spreading online in connection with the game’s premise.” Read at The Guardian ↗ Daily MailR “They argued that people who witnessed the disaster or helped save victims continue to suffer trauma” Read at Daily Mail ↗ Mixed · 2Activision told the Yonhap news agency that some actual news footage in the opening cinematic was used as an element to convey the fictional story, and that it had no intention of mentioning or treating lightly any real tragic events, including the Itaewon tragedy. Both outlets said they had contacted Activision for comment. The GuardianLC ““We had absolutely no intention of mentioning or treating lightly any actual tragic events, including the Itaewon tragedy.”” Read at The Guardian ↗ Daily MailR “Activision told local news agency Yonhap that 'some actual news footage included in the game's opening cinematic was utilised as an element to convey the fictional story within the work'.” Read at Daily Mail ↗
Centre · 1The BBC reports that Activision confirmed it used recordings from that night but said it had "not intended to reference or trivialise the Itaewon disaster or any other real-world tragedy in any way, shape or form", adding that it approached the subject "with care and respect"; the BBC says Activision did not comment on the request to edit the scene. BBC NewsN “Activision did not comment on the request to edit the scene to remove the video from that night.”“"In developing Call of Duty: Modern Warfare 4, we approached the subject matter with care and respect," a spokesperson said.” Read at BBC News ↗ Left · 1According to the Guardian, players in South Korea identified the clip after release, Korean broadcasters compared it with footage from the night, and the Korean Game Users Association called for an apology and for the footage to be replaced. The GuardianLC “Players in South Korea identified the clip after the game’s release, and Korean broadcasters have compared it side by side with footage filmed on the night of the crowd crush.”“The Korean Game Users Association called for an apology and for the footage to be replaced.” Read at The Guardian ↗ Mixed · 2The crush killed 158 people in a narrow alley in Seoul's Itaewon district during Halloween weekend 2022; the Guardian says two more have since been recognised as victims who died from trauma caused by the disaster. The GuardianLC “A total of 158 people were killed in a narrow alley in Seoul’s Itaewon nightlife district during the Halloween weekend in 2022. Two more have since been recognised as victims” Read at The Guardian ↗ Daily MailR “Some 158 people died and hundreds more were injured in a stampede in South Korea's capital Seoul during the Halloween weekend in 2022” Read at Daily Mail ↗
Right · 1The Daily Mail adds that about 100,000 people were reported to have gathered for the first Halloween festival of that size since Covid, that the crush began shortly after 10pm local time, and that more than 1,700 emergency workers were deployed. Daily MailR “It is understood that 100,000 people gathered down the narrow street in Itaewon to attend the city's Halloween Festival, the first time it has been held at this size since Covid, with the crush occurring shortly after 10pm local time.”“More than 1,700 emergency workers were deployed from across South Korea” Read at Daily Mail ↗ Mixed · 2The demand comes as South Korea marks the fourth anniversary of the crush. The GuardianLC “The demand comes as the country marks the fourth anniversary of the crush on Thursday.” Read at The Guardian ↗ Daily MailR “four years ago this weekend” Read at Daily Mail ↗ Mixed · 2The game follows a South Korean marine private fighting a North Korean invasion through recognisable Korean streets. The Guardian reports it was already a political talking point, with conservative politicians urging President Lee Jae Myung, who favours a more conciliatory approach to North Korea, to play it, and that it topped South Korea's Steam sales chart within days; the Daily Mail notes the series' lifetime revenue has passed $40bn. The GuardianLC “conservative politicians urging president Lee Jae Myung – who is pursuing a more conciliatory approach towards North Korea – to play the game”“It topped South Korea’s sales chart on Steam, the leading PC gaming platform, within days of its release.” Read at The Guardian ↗ Daily MailR “The lifetime revenue for the series Call of Duty has since surpassed $40billion (£30billion) since its release.” Read at Daily Mail ↗
Centre · 1The BBC adds that the game was released last week, that it had already been criticised for depicting a North Korean invasion of South Korea, and that the families' statement called the use of the event "highly inappropriate and senseless" and said the developer should take corrective action "without delay". It also quotes Call of Duty's chief marketing officer, Tyler Bahl, telling Newsbeat at launch: "We have to understand this is entertainment". BBC NewsN “Modern Warfare 4, which was released last week, had already faced criticism for basing the game on North Korea invading South Korea”“"We have to understand this is entertainment".” Read at BBC News ↗
Every sentence links to the reporting it rests on. The pill in front of each says where its sources sit: Left, Centre or Right when one side supplies at least half of them, Mixed when they are evenly split. The number is how many outlets it cites.
Left1 outlet
- Framing
- Seoul-datelined report centred on the families' demand and South Korean reaction, set within the game's political context in Korea.
- Emphasis
- Families' statement, trauma and online hate toward victims, Korean Game Users Association's call for an apology, and the political row over the game's North Korea premise.
- Leaves out or plays down
- Gives little detail on how the crush unfolded or the game's commercial scale.
- For example
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“The Korean Game Users Association called for an apology and for the footage to be replaced.” — The Guardian
Centre1 outlet
- Framing
- Short BBC News (Newsbeat) report led by the victims' families being appalled, with Activision's response set against the game's earlier controversy over its North Korea premise.
- Emphasis
- The families' quoted statement, Activision's confirmation and denial of intent to trivialise, the anniversary, and the marketing chief's 'entertainment' remark.
- Leaves out or plays down
- Does not mention the Korean Game Users Association, the political row in South Korea, or detail of the crush's toll beyond 'almost 160'.
- Charged language
- “appalled”“senseless”
- For example
-
“Families who lost loved ones in a crush caused by overcrowding in Seoul's narrow streets four years ago say they're appalled to see footage of it on the latest Call of Duty game.” — BBC News
Right1 outlet
- Framing
- Outrage-led report on the game, with extensive background on the 2022 disaster.
- Emphasis
- Backlash, graphic description of the crush, witness quote, crowd size and emergency response, and the franchise's $40bn revenue.
- Leaves out or plays down
- Does not mention the Korean Game Users Association, the political debate around the game, or the additional victims recognised since 2022.
- For example
-
“A Call of Duty video game has received backlash after it featured real footage of a deadly crowd crush in South Korea.” — Daily Mail
What every side reports
- Real news footage of the 2022 Itaewon crowd crush appears in the opening of Call of Duty: Modern Warfare 4.
- Bereaved families and civic groups issued a joint statement on Wednesday demanding its removal.
- Activision told Yonhap the footage conveyed a fictional story and that it did not intend to treat real tragedies lightly.
- 158 people died in the crush.
Where accounts differ
-
Who is shown performing CPR in the clip
- Left
- The Guardian describes a figure performing CPR.
- Right
- The Daily Mail says paramedics perform CPR.
-
Modern Warfare 4 uses real footage of the 2022 Itaewon crowd crush in its opening cinematic
Reported- Supports 1
- BBC News
- Reports 2
- The Guardian, Daily Mail
-
Activision did not intend to treat the Itaewon tragedy lightly by including the footage
Reported- Reports 3
- The Guardian, BBC News, Daily Mail
Left1 article
-
Outcry after Call of Duty maker uses real footage of deadly Seoul crowd crush in new video game
Sympathetic Reports the families' demand with Activision's response and adds Korean political and gaming-community context.

Centre1 article
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Victims appalled as deadly crush footage included in Call of Duty
Neutral Plain account of the families' appeal and Activision's response, noting the game's earlier controversy and the marketing chief's 'entertainment' remark.

Right1 article
-
Alarmist Outrage-led account that dwells on vivid details of the 2022 crush alongside the families' demand and Activision's reply.

- 29 Oct 04:41 First The GuardianLC Outcry after Call of Duty maker uses real footage of deadly Seoul crowd crush in new video game
- 29 Oct 09:33 +4h 52m Daily MailR New Call of Duty game sparks outrage for including real footage of Seoul crowd crush that killed 158 people
- 29 Oct 12:01 +7h 20m BBC NewsN Victims appalled as deadly crush footage included in Call of Duty
Times are when each article was published, or when we first saw it if the outlet gave no time.
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