FAA reviews Boeing 737 Max software glitch; Duffy sees no safety concern
The FAA is investigating a software glitch in some Boeing 737 Max jets that can disengage automated vertical guidance during an aborted landing. Transportation Secretary Sean Duffy said he sees no current safety concern and no need to ground the fleet.
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The story, neutrally told
The Federal Aviation Administration is investigating a software glitch in some Boeing 737 Max jets that could cause an automated flight guidance system to disengage during an aborted landing, known as a go-around. CBS NewsLC “The FAA is investigating a software glitch in some Boeing 737 Max jets” Read at CBS News ↗ According to CBS News, the flight management computer issue could make the vertical navigation system (VNAV) drop to a less sophisticated level of automated pitch control in rare circumstances, so pilots would need to take extra steps on the next approach. CBS NewsLC “pilots will need to take additional steps during their subsequent approach” Read at CBS News ↗ FAA Administrator Bryan Bedford told CBS News the agency would delay certification of the Max 10 while it reviews the issue and determines interim remedies. CBS NewsLC “the FAA would be delaying certification of the Max 10 while it reviews the issue” Read at CBS News ↗
Boeing said it told all 737 operators last month about the issue, that autopilot still works if VNAV disengages, and that its engineers are working on a permanent software update. CBS NewsLC “Our engineers are working on a software update to permanently address the issue.” Read at CBS News ↗ CBS reported that the software was developed by GE Aerospace and appears in versions 14 and 14.1; Southwest and United have said they will not accept new aircraft with it, and five US airlines said their in-service Max fleets do not use it. CBS NewsLC “The software in question was developed by GE Aerospace, not directly by Boeing.”“Southwest Airlines and United Airlines have informed Boeing they will not accept delivery of new aircraft with that operating system” Read at CBS News ↗ CBS said an airline first told Boeing of the issue in November 2024, and Boeing judged it not a safety issue in February 2025 before opening a formal safety review this year. CBS NewsLC “Boeing was first told of the issue by an airline in November 2024” Read at CBS News ↗
The FAA said it will convene a Corrective Action Review Board and act immediately if it identifies a safety concern. CBS NewsLC “will take immediate action if it identifies a safety concern” Read at CBS News ↗ On Wednesday, Transportation Secretary Sean Duffy said he does not currently see a safety concern and that there was no need to ground the 737 Max fleet. CNAN “he does not currently see any safety concern stemming from a software issue”“the agency saw no need to ground the 737 MAX fleet over the issue” Read at CNA ↗ The review could further delay the Max 10, which CBS said was thought to be days from certification, and deliveries of the recently certified Max 7. CBS NewsLC “The FAA review could further delay the certification of the 737 Max 10” Read at CBS News ↗
Every sentence links to the reporting it rests on.
Left1 outlet
- Framing
- CBS News gives a detailed investigative account: how the glitch works, the timeline of Boeing's knowledge, airline reactions and effects on Max 10 and Max 7 certification and deliveries.
- Emphasis
- Boeing's history of prior Max problems, airline caution and delivery delays.
- Leaves out or plays down
- Does not include Transportation Secretary Duffy's Wednesday comment that he sees no safety concern (published later).
- Charged language
- “cash cow”“trust-but-verify”
Centre1 outlet
- Framing
- CNA leads with the government reassurance: the Transportation Secretary sees no safety concern and no need to ground the fleet.
- Emphasis
- Official reassurance and the readiness to respond quickly if a safety issue emerged.
- Leaves out or plays down
- Gives no detail on how the glitch works, Boeing's timeline, certification delays or airline responses.
- For example
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“We've learned when you don't respond quickly to things, bad things can happen.” — CNA
Right0 outlets
No right outlet in our sources has covered this story yet.
What every side reports
- A software issue involving the Boeing 737 Max is under FAA attention.
- Neither outlet reports a current order to ground the fleet.
- The FAA says it will act if it identifies a safety concern.
Boeing organisation
Boeing says it informed operators, that the issue is not an immediate safety issue, that autopilot continues to function and pilots are trained to land without VNAV, and that a permanent software fix is being developed.
“Boeing told operators the glitch is not an immediate safety issue.” — CBS News
Federal Aviation Administration organisation
The FAA says it is working with Boeing and airlines, will convene a Corrective Action Review Board, and will act immediately if it finds a safety concern; it is delaying Max 10 certification during the review.
“The FAA will convene a Corrective Action Review Board (CARB)” — CBS News
Left1 article
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FAA investigates software glitch in some Boeing 737 Max jets
Mixed Thorough explanatory report that stresses regulatory review, delays and airline wariness while including Boeing's and the FAA's reassurances.

Centre2 articles
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CNAN ·
US does not see safety concern from 737 MAX software issue
Neutral Short report centred on the Transportation Secretary's statement that there is no current safety concern.
Right0 articles
No coverage yet.
- 30 Sep 00:50 First CBS NewsLC FAA investigates software glitch in some Boeing 737 Max jets
- 30 Sep 16:06 +15h 15m CNAN US does not see safety concern from 737 MAX software issue
- 30 Sep 16:06 +15h 15m CNAN US Transport Chief Duffy sees no safety concern from 737 MAX software issue
Times are when each article was published, or when we first saw it if the outlet gave no time.