Japanese firms GMO Internet and Park24 to compensate customers after cyberattacks
GMO Internet and Park24 said they will pay customers after a cyberattack on GMO's forex service and a personal data breach at Park24. The announcements follow a week of attacks linked to flaws in the PHP programming language.
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The story, neutrally told
Centre · 2Japanese companies are moving to pay compensation to users after waves of cyberattacks that have disrupted internet services and raised concerns about economic stability. CNAN “Japanese companies are moving to pay compensation to users following waves of cyberattacks that have disrupted internet services and raised concerns about economic stability.” Read at CNA ↗ South China Morning PostN “Japanese companies are moving to pay compensation to users following waves of cyberattacks that have disrupted internet services and raised concerns about economic stability.” Read at South China Morning Post ↗ Centre · 2GMO Internet said customers would be compensated for losses from unauthorised access after a cyberattack on its foreign exchange trading service, and that all customers would receive 5,000 yen ($32) as "an initial gesture of good faith", according to a Sunday blog post by CEO Masatoshi Kumagai. CNAN “all customers would receive 5,000 yen ($32) as "an initial gesture of good faith," CEO Masatoshi Kumagai said in a blog post on Sunday.” Read at CNA ↗ South China Morning PostN “customers would be compensated for losses stemming from unauthorised access following a cyberattack on its foreign exchange trading service” Read at South China Morning Post ↗ Centre · 2GMO said it received a demand for money from a party believed to be behind the attack, with a threat to disclose company and customer information if it did not pay; it said it would not comply and would respond in coordination with police and other authorities. CNAN “GMO Internet said it would not comply with the demand and would respond to the incident in coordination with police and other authorities.” Read at CNA ↗ South China Morning PostN “along with a threat to disclose company and customer information if it did not comply” Read at South China Morning Post ↗
Centre · 1GMO has also asked the Japanese government to apply cyber defence measures in response to the attack. CNAN “GMO Internet has made a request to the Japanese government to apply cyber defence measures in response to the cyberattack.” Read at CNA ↗ Centre · 2GMO shares, which had a market value of $2.6 billion at Friday's close, fell 11 per cent in Tokyo on Monday morning, while the benchmark index was flat. CNAN “Shares of GMO, which had a market value of $2.6 billion as of Friday's close, slumped 11 per cent in Tokyo in the morning, compared to flat trading in the benchmark index.” Read at CNA ↗ South China Morning PostN “slumped 11 per cent in Tokyo on Monday morning, compared to flat trading in the benchmark index.” Read at South China Morning Post ↗ Centre · 2Separately, Park24, which operates the Times car-sharing service, said on Friday it would make 3,000 yen payments to customers following a personal data breach. CNAN “Separately Park24, which operates the Times car-sharing service, said on Friday it would make 3,000 yen payments to customers following a personal data breach.” Read at CNA ↗ South China Morning PostN “Separately, Park24, which operates the Times car-sharing service, said on Friday it would make 3,000 yen payments to customers following a personal data breach.” Read at South China Morning Post ↗
Centre · 2The announcements follow Japan's statement on Friday that it would set up a team to simulate cyberattacks using AI to find weaknesses in technology systems, as organisations scrambled to limit risks from flaws in the PHP programming language. CNAN “Japan said on Friday it would set up a team to simulate cyberattacks using AI to identify weaknesses in technology systems” Read at CNA ↗ South China Morning PostN “organisations scrambled to curtail risks from flaws in the PHP programming language that underpins much of the internet.” Read at South China Morning Post ↗ Centre · 2Government and company websites in Japan, Europe and elsewhere went offline last week after critical PHP vulnerabilities were disclosed and prompted millions of hacking attempts; experts say AI is helping automate tasks from scanning for vulnerabilities to crafting phishing campaigns, making cybercrime faster, cheaper and harder to detect. CNAN “Government and company websites in Japan, Europe and elsewhere went offline last week after the disclosure of critical vulnerabilities in the PHP programming language prompted millions of hacking attempts.” Read at CNA ↗ South China Morning PostN “experts saying AI is helping automate tasks from scanning for software vulnerabilities to crafting phishing campaigns” Read at South China Morning Post ↗
Every sentence links to the reporting it rests on. The pill in front of each says where its sources sit: Left, Centre or Right when one side supplies at least half of them, Mixed when they are evenly split. The number is how many outlets it cites.
Left0 outlets
No left outlet in our sources has covered this story yet.
Centre2 outlets
- Framing
- Both outlets carry the same Reuters report, presenting the compensation as a corporate response to a wave of AI-assisted attacks that is straining the economy.
- Emphasis
- GMO's 5,000 yen goodwill payment, the extortion demand, the share fall and Park24's 3,000 yen payments.
- Leaves out or plays down
- No independent reporting on the scale of losses, the number of affected customers or who is behind the attacks; no outside comment.
- Charged language
- “buffet economy”“roiled”
- For example
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“Japanese companies are being roiled by attacks with experts saying AI is helping automate tasks from scanning for software vulnerabilities” — CNA
“Japanese companies are being roiled by attacks, with experts saying AI is helping automate tasks” — South China Morning Post
Right0 outlets
No right outlet in our sources has covered this story yet.
What every side reports
- GMO Internet will compensate customers for losses and pay all customers 5,000 yen.
- GMO received an extortion demand and said it will not comply.
- Park24 will pay customers 3,000 yen after a personal data breach.
- GMO shares fell 11 per cent on Monday morning.
GMO Internet organisation
Says it will compensate customers for losses, pays 5,000 yen as a goodwill gesture, refuses the extortion demand, works with police and has asked the government for cyber defence measures.
“GMO Internet said it would not comply with the demand and would respond to the incident in coordination with police and other authorities.” — CNA
Left0 articles
No coverage yet.
Centre2 articles
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CNAN ·
Japan companies compensate users as cyberattacks buffet economy
Neutral CNA's version of the Reuters report, framing compensation as a response to attacks hitting the economy.
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South China Morning PostN · · via Reuters
Japan companies to compensate customers after major cyberattacks
Neutral Reuters copy carried by the South China Morning Post, with the same facts and a more straightforward headline.
Right0 articles
No coverage yet.
- 26 Oct 01:51 First CNAN Japan companies compensate users as cyberattacks buffet economy
- 26 Oct 02:37 +46m South China Morning PostN Japan companies to compensate customers after major cyberattacks via Reuters
Times are when each article was published, or when we first saw it if the outlet gave no time.
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