Mother of critically ill baby denied hospital meals as she was not breastfeeding
Sophie Price, 22, says staff at Grange University Hospital in Cwmbran refused her meals on a paediatric ward because she was formula feeding. Aneurin Bevan health board apologised and set out its policy and the support it offers.
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The story, neutrally told
Mixed · 2Sophie Price, 22, from Newport, says she was refused hospital meals while her baby daughter Florence was critically ill on a paediatric ward at Grange University Hospital in Cwmbran, Torfaen, because she was not breastfeeding. BBC NewsN “Sophie Price, 22, was "shocked" when staff refused to give her a meal while her daughter Florence was being treated on a paediatric ward at Grange University Hospital in Cwmbran, Torfaen.” Read at BBC News ↗ Daily MailR “Ms Price, from Newport, was told that she was no longer classed as a patient at the hospital as she was not breastfeeding, so would not be provided with any meals.” Read at Daily Mail ↗ Centre · 1She had given birth at the same hospital five days earlier, and was told she was no longer classed as a patient and so would not be provided with meals. BBC NewsN “Despite giving birth in the hospital five days earlier, she was told she was no longer classed as a patient as she was not breastfeeding, so she would not be provided with meals.” Read at BBC News ↗ Mixed · 2Florence was diagnosed with bronchiolitis, rhinoviruses and a blood infection, which meant her lungs could not work on their own, and was given breathing support through a mask. Her parents were told she might need to be put into a coma at any point. BBC NewsN “Florence was diagnosed with bronchiolitis, external, rhinoviruses - which causes the common cold - and a blood infection, which meant her lungs could not operate on their own.” Read at BBC News ↗ Daily MailR “Florence was admitted and given urgent breathing support with the help of a CPAP machine, and her parents were told she could be put into a coma at any time.” Read at Daily Mail ↗
Mixed · 2Ms Price said she had gone about 28 hours without eating when a food trolley came round the ward. Staff asked whether she was breastfeeding. She said she had not been able to after Florence's first 24 hours and that the baby was on formula, and was then told she could not have food. BBC NewsN “At one point, Sophie said she realised she had not eaten for about 28 hours and remembered seeing a food trolley being brought round to mums on the ward.” Read at BBC News ↗ Daily MailR “She said that at one point she hadn't eaten in 28 hours, but when a food trolley was brought round to the ward, staff asked if she was breastfeeding.” Read at Daily Mail ↗ Mixed · 2She said she was in pain after her hips, dislocated in childbirth, had to be put back in place, and that fluid build-up in her feet left her unable to walk from one corridor to the next. With her husband Ryli's paternity leave ending, she relied on relatives to bring food after work. BBC NewsN “Sophie said she was bleeding through her clothes and "in a lot of pain" as her hips had to be put back in place after being dislocated during childbirth.” Read at BBC News ↗ Daily MailR “With Mr Price's paternity leave coming to an end, his wife was left waiting for relatives to finish work for the day to bring food and supplies while she remained with their daughter around the clock.” Read at Daily Mail ↗ Mixed · 2The family say they spent more than £1,000 on canteen food and takeaways during the three-week stay. BBC NewsN “Her family said they spent more than £1,000 on food from the canteen and takeaway meals during their three-week stay at the hospital while Florence was treated.” Read at BBC News ↗ Daily MailR “She and her family instead shelled out more than £1,000 on food from the hospital canteen and takeaways” Read at Daily Mail ↗
Mixed · 2Ms Price also said she was told she would have to bring in formula herself, although the health board says it provides formula as needed. Formula was supplied after her mother contacted the hospital. BBC NewsN “Sophie's mother contacted the hospital about the issue, so it continued providing formula for Florence.” Read at BBC News ↗ Daily MailR “After her mother got in touch with the hospital, staff started providing the family formula.” Read at Daily Mail ↗ Mixed · 2On maternity wards, mothers and babies are both patients and receive meals whether or not they breastfeed. On paediatric wards only the child is the patient, and the policy is to give meals to breastfeeding mothers because this directly supports the baby's feeding and nutrition. BBC NewsN “On paediatric wards only the child is classed as the patient, but the hospital's policy is to provide breastfeeding mums with meals as this directly supports the baby's feeding and nutrition.” Read at BBC News ↗ Daily MailR “'In our maternity wards, mothers are patients in their own right and therefore receive meals as part of their care - whether breastfeeding or not.” Read at Daily Mail ↗ Mixed · 2Aneurin Bevan University Health Board said it was sorry to hear about Ms Price's experience. It said ward teams can provide basic food items and refreshments to parents who cannot reach the canteen, have limited support or cannot leave the bedside, and that parents can get a discounted meal through a ward voucher scheme. It said requests are considered case by case. BBC NewsN “Aneurin Bevan health board said it was "sorry to hear about Sophie's experience" and was "committed to supporting families throughout their child's stay".” Read at BBC News ↗ Daily MailR “Parents can also access a discounted hospital meal through a ward voucher scheme and where a family is experiencing financial hardship, support can be discussed with the ward team.” Read at Daily Mail ↗
Mixed · 2Ms Price calls the policy "outdated" and discriminatory towards formula-feeding mothers, and thinks hospitals should provide meals for all mothers however they feed their babies. The Daily Mail adds that she has launched a petition and campaign calling for this, and that she praised the care Florence received. BBC NewsN “Sophie called the policy "outdated" and said it discriminated against formula-feeding mothers "who are doing their very best in difficult circumstances".” Read at BBC News ↗ Daily MailR “She has launched a petition calling for all mothers with babies in hospital care to be provided with meals, regardless of how their children are fed.” Read at Daily Mail ↗
Every sentence links to the reporting it rests on. The pill in front of each says where its sources sit: Left, Centre or Right when one side supplies at least half of them, Mixed when they are evenly split. The number is how many outlets it cites.
Left0 outlets
No left outlet in our sources has covered this story yet.
Centre1 outlet
- Framing
- BBC News tells the story mainly through Ms Price's account and sets out the policy and the health board's response in measured terms.
- Emphasis
- Medical detail of Florence's illness, Ms Price's own condition, and the health board's explanation of the policy and support.
- Leaves out or plays down
- Does not mention a petition or campaign.
- Charged language
- “fighting for her life”
- For example
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“A first-time mum was denied hospital meals while her baby was "fighting for her life" because she was not breastfeeding.” — BBC News
“Mothers are provided meals while under the care of hospital maternity services as both them and their baby are classed as patients, whether they are breastfeeding or not.” — BBC News
Right1 outlet
- Framing
- The Daily Mail leads with the emotional contrast between a baby fighting for life and a mother refused a hot meal by an NHS hospital, and presents Ms Price as a campaigner.
- Emphasis
- Her shock, the family's £1,000 spend, a campaign and petition against a 'discriminatory' policy, and the full health board statement.
- Leaves out or plays down
- Gives no response beyond the health board statement.
- Charged language
- “shelled out”“stunned”“discriminatory”“To make matters worse”
- For example
-
“A first-time mother was denied a hot meal by an NHS hospital despite being at the bedside of her newborn baby who was fighting for her life because she was not breastfeeding.” — Daily Mail
“She has now launched a campaign against the 'discriminatory' policy.” — Daily Mail
What every side reports
- Sophie Price, 22, was refused meals on a paediatric ward at Grange University Hospital, Cwmbran, because she was not breastfeeding.
- She had given birth at the same hospital five days earlier.
- Her family say they spent over £1,000 on food during a three-week stay.
- The health board says mothers on maternity wards get meals regardless of feeding method, but on paediatric wards meals are generally for breastfeeding mothers.
- The health board apologised and described support available such as basic food items and a ward voucher scheme.
Where accounts differ
-
Whether formula was available to the family
- Centre
- The health board says formula is provided as needed, but Ms Price says she was told to bring it herself until her mother contacted the hospital.
- Right
- The Daily Mail reports the same, noting the staff instruction came 'despite' the board saying its policy is to provide formula as needed.
Sophie Price person
Says the refusal of meals was shocking and the policy outdated and discriminatory towards formula-feeding mothers; wants meals for all mothers of hospitalised babies, while praising the care Florence received.
“She thinks all hospitals should provide meals for mothers, regardless of how they are feeding their babies.” — BBC News
“Ms Price also praised hospital staff for all the care they gave to Florence.” — Daily Mail
Left0 articles
No coverage yet.
Centre1 article
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Mum of critically ill baby denied hospital food as she wasn't breastfeeding
Sympathetic Reports Ms Price's account in detail, with the policy explained and the health board's reply included.

Right1 article
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Sympathetic Emphasises the emotive contrast and the campaign against a 'discriminatory' policy, carrying a long health board statement.

- 28 Oct 23:00 First BBC NewsN Mum of critically ill baby denied hospital food as she wasn't breastfeeding
- 29 Oct 12:44 +13h 45m Daily MailR Mother of baby fighting for life left 'shocked' at being denied hospital meals as she was not breastfeeding
Times are when each article was published, or when we first saw it if the outlet gave no time.
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