Ambulance trust investigates staff access to tiger attack victim William Chapman's records
Yorkshire Ambulance Service NHS Trust says two staff may have accessed or tried to access information about William Chapman, killed by a tiger at Yorkshire Wildlife Park, without a legitimate reason. It has begun an investigation and told the Information Commissioner's Office.
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The story, neutrally told
Centre · 2Yorkshire Ambulance Service NHS Trust said on 16 October that it believes two members of its staff may have accessed, or attempted to access, incident or medical information about William Chapman without a legitimate reason to do so. BBC NewsN “We believe there may have been two instances involving two members of staff accessing or attempting to access incident/medical information following this incident without a legitimate reason to do so.” Read at BBC News ↗ Evening StandardN “two members of staff accessed or attempted to access medical information about the death of William Chapman” Read at Evening Standard ↗ Mixed · 2Chapman was killed by a tiger at Yorkshire Wildlife Park near Doncaster; the trust said the concern was identified through its own proactive audits. BBC NewsN “this concern has been identified as a result of our proactive audits.” Read at BBC News ↗ Daily MirrorL “this concern has been identified as a result of our proactive audits.” Read at Daily Mirror ↗ Mixed · 2The trust has started an investigation into the full circumstances of these potential breaches and the actions of the individuals, has reported the matter to the Information Commissioner's Office (ICO), and says it is keeping Chapman's family informed. GB NewsR “The trust has commenced an investigation to establish the full circumstances surrounding these potential breaches and the actions of these individuals.” Read at GB News ↗ BBC NewsN “Chapman's family was aware of the potential breach” Read at BBC News ↗
Centre · 1The trust's wording is cautious: it speaks of "potential breaches" and of what it "believes" may have happened, and the coverage does not say who the staff are, what they viewed or whether any action has been taken against them. BBC NewsN “to establish the full circumstances surrounding these potential breaches” Read at BBC News ↗ Mixed · 2Chapman entered the tiger enclosure at about 1.30pm on Saturday 10 October after climbing two fences, and was pronounced dead at the scene. Evening StandardN “The inquest heard he attended the park at about 1.30pm on Saturday, climbed over two fences and entered the tiger enclosure.” Read at Evening Standard ↗ GB NewsR “He was pronounced dead at the scene.” Read at GB News ↗ Mixed · 2His age is given as 24 by the BBC, the Evening Standard and the Daily Mirror, but as 23 by GB News. BBC NewsN “William Chapman, 24, was mauled to death at the park near Doncaster on Saturday.” Read at BBC News ↗ GB NewsR “William Chapman, 23, died at the Yorkshire zoo” Read at GB News ↗
Mixed · 2An inquest opening at Doncaster Coroner's Court on Thursday heard he died of multiple traumatic injuries after his encounter with the tiger, and the inquest was adjourned until March next year. Daily MirrorL “The inquest has been adjourned until March next year to allow for the completion of other investigations to take place.” Read at Daily Mirror ↗ BBC NewsN “Chapman died as a result of "multiple traumatic injuries and animal interaction"” Read at BBC News ↗ Mixed · 2The coroner heard that Chapman had a diagnosis of schizophrenia and had suffered bouts of psychosis, that he was under adult mental health services but was described as "highly functioning", and that his family had raised concerns about his contact with mental health services; Rotherham, Doncaster and South Humber NHS Foundation Trust has begun an independent patient safety investigation. Evening StandardN “his family had expressed “a number of concerns” in relation to his contact with mental health services” Read at Evening Standard ↗ Daily MirrorL “an independent patient safety investigation is now underway” Read at Daily Mirror ↗ Right · 1His family said he had suffered significant mental illness and been prescribed strong medication, that it is for the coroner to decide what part this played, and asked people to stop circulating offensive media content and not to approach them. GB NewsR “It will be for the coroner to decide what part this played in his death. We would ask everybody to respect that process.”“The publication and circulation of deeply offensive media content is causing them severe distress” Read at GB News ↗
Mixed · 2City of Doncaster Council, which licenses the park, is carrying out a health and safety investigation, and the park reopened on Friday after a six-day closure; it said the tiger, Altai, will not be euthanised. Daily MirrorL “City of Doncaster Council, which is responsible for licensing the park, is carrying out a health and safety investigation into the incident.” Read at Daily Mirror ↗ Evening StandardN “it confirmed he is “safe and well” and will not be euthanised.” Read at Evening Standard ↗
Every sentence links to the reporting it rests on. The pill in front of each says where its sources sit: Left, Centre or Right when one side supplies at least half of them, Mixed when they are evenly split. The number is how many outlets it cites.
Left2 outlets
- Framing
- The Mirror leads on the records access claim, then gives a broad roundup of the inquest, the mental health investigation and the park's reopening, with detail on Chapman's background.
- Emphasis
- Chapman's mental health history, the family's concerns, his past as a child actor and his Instagram video.
- Leaves out or plays down
- Does not include the family's request that people stop sharing offensive content.
- Charged language
- “fatally attacked”
- For example
-
“Tiger attack victim William Chapman's medical records 'accessed by two NHS staff'” — Daily Mirror
“jumped inside the tiger enclosure at the park on Saturday and was fatally attacked by a 30st Amur tiger” — Daily Mirror
Centre2 outlets
- Framing
- The BBC gives a short report built on the trust's statement; the Evening Standard pairs it with a long account of the inquest and the park's reopening.
- Emphasis
- The trust's statement and the investigation; the Standard adds the reopening scene and details on the enclosure.
- Leaves out or plays down
- Neither reports the family's own statement; the BBC leaves out the inquest's mental health detail.
- Charged language
- “mauled to death”
- For example
-
“may have been accessed "without a legitimate reason" by staff at Yorkshire Ambulance Trust” — BBC News
“Medical records relating to a man mauled to death by a tiger were either inappropriately accessed or attempts were made to do so” — Evening Standard
Right1 outlet
- Framing
- GB News leads on staff who 'tried to access' the records and quotes the trust, then gives the family's statement about his mental illness and the distress caused by circulating media.
- Emphasis
- The family's tribute and appeal for privacy; the trust's confidentiality statement.
- Leaves out or plays down
- Does not mention the inquest hearing or the other investigations.
- Charged language
- “mauled to death”“deeply offensive media content”
What every side reports
- Yorkshire Ambulance Service NHS Trust believes two staff accessed or tried to access information about William Chapman without a legitimate reason.
- The trust says its proactive audits found the concern, it has opened an investigation and it has reported the matter to the ICO.
- Chapman died after entering the tiger enclosure at Yorkshire Wildlife Park on 10 October.
Where accounts differ
-
Chapman's age
- Left
- Daily Mirror gives 24.
- Centre
- BBC News and Evening Standard give 24.
- Right
- GB News gives 23.
-
Whether records were actually accessed
- Left
- Mirror headline says records were 'accessed by two NHS staff'; the trust's text says 'accessing or attempting to access'.
- Centre
- BBC says records 'may have' been accessed or breached; the Standard headline says 'inappropriately accessed'.
- Right
- GB News headline says staff 'tried to access' the records.
-
Two Yorkshire Ambulance Service staff accessed or attempted to access William Chapman's records without a legitimate reason.
Reported- Reports 4
- Daily Mirror, BBC News, Evening Standard, GB News
-
The Information Commissioner's Office has been notified of possible breaches of William Chapman's medical records.
Reported- Reports 4
- Daily Mirror, BBC News, Evening Standard, GB News
Yorkshire Ambulance Service organisation
Says it takes patient confidentiality extremely seriously, found the possible breaches through proactive audits, has opened an investigation, informed the family and reported the matter to the ICO.
“We take the confidentiality and security of patient information extremely seriously and have robust systems in place to protect information” — BBC News
William Chapman person
His family describe a bright, warm young man with significant mental illness, leave the role of medication to the coroner and ask for privacy.
“William was a bright, warm and engaging young man whom his family dearly loved” — GB News
Yorkshire Wildlife Park place
Reopened on Friday, says Altai will not be euthanised, is assisting police and agencies, and is providing trauma support to those affected.
“We are providing specialist trauma support and ongoing care for those affected.” — Daily Mirror
Left2 articles
-
Tiger attack victim William Chapman's medical records 'accessed by two NHS staff'
Neutral Headline states records were accessed, with a broad roundup of inquest, investigations and Chapman's background.

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Centre2 articles
-
Man killed by tiger may have had medical records breached by NHS staff
Neutral Short, cautious report built on the trust's statement, stressing that breaches are only potential.

-
Medical records of tiger victim inappropriately accessed, ambulance service says
Neutral Reports the trust's statement, then extensive inquest detail and a scene piece on the park's reopening.

Right1 article
-
GB NewsR ·
NHS staff 'tried to access' medical records of man mauled to death by tiger in Yorkshire zoo
Sympathetic Leads on the staff attempt to access records and gives prominent space to the family's tribute and privacy appeal.

- 16 Oct 16:17 First GB NewsR NHS staff 'tried to access' medical records of man mauled to death by tiger in Yorkshire zoo
- 16 Oct 16:41 +24m Daily MirrorL Tiger attack victim William Chapman's medical records 'accessed by two NHS staff'
- 16 Oct 16:42 +25m BBC NewsN Man killed by tiger may have had medical records breached by NHS staff
- 16 Oct 16:53 +36m Evening StandardN Medical records of tiger victim inappropriately accessed, ambulance service says
- 16 Oct 17:45 +1h 28m The GuardianLC NHS staff investigated over alleged accessing of tiger victim’s records
Times are when each article was published, or when we first saw it if the outlet gave no time.
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