Texas COPD patient dies by suicide days after insurance issue delayed new medication
Kenney Blewett of Kyle, Texas, died by suicide on June 7 after a new COPD medication prescribed June 2 was delayed by an unresolved "insurance issue". His wife says it is still unclear who was responsible.
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The story, neutrally told
Kenney Blewett of Kyle, Texas, who had lived with lung disease for more than a decade, died by suicide on the night of June 7, hours after a flare-up of chronic obstructive pulmonary disease (COPD). KFF Health NewsN “Hours after experiencing a flare-up related to chronic obstructive pulmonary disease, Kenney Blewett of Kyle, Texas, died by suicide in June.” Read at KFF Health News ↗ CBS NewsLC “Hours after experiencing a flare-up related to chronic obstructive pulmonary disease, Kenney Blewett of Kyle, Texas, died by suicide in June.” Read at CBS News ↗ His wife, Cindy, said his flare-ups had become more frequent, he had lost 45 pounds, and his health, tied to decades of smoking, was worsening. KFF Health NewsN “He rarely left the house and had recently lost 45 pounds.” Read at KFF Health News ↗ CBS NewsLC “tied to decades of smoking, was getting worse” Read at CBS News ↗ On June 2, his pulmonologist, Rajesh Shetty of LungDocs, prescribed a new liquid medication to be inhaled through a nebulizer, but it was not filled immediately; two days later Walgreens emailed that, "due to an insurance issue that we're working to resolve," it was delayed. KFF Health NewsN “Two days after that doctor appointment, Blewett received an email from Walgreens explaining that, “due to an insurance issue that we’re working to resolve,” the medication was delayed.” Read at KFF Health News ↗ CBS NewsLC “Kenney's pulmonologist — Rajesh Shetty of LungDocs — did not respond to phone or email messages from KFF Health News.” Read at CBS News ↗
Cindy Blewett said a Walgreens employee told her the prescription required prior authorization, but she did not know which of her husband's insurers was involved: he had Medicare Parts A and B, a private Part D plan through Wellcare Value Script, and a Blue Cross and Blue Shield of Texas Medigap plan. KFF Health NewsN “a Walgreens employee told her the prescription required prior authorization.” Read at KFF Health News ↗ CBS NewsLC “he also had a private Part D plan to cover drug costs through Wellcare Value Script, as well as a Medicare supplement plan through Blue Cross and Blue Shield of Texas” Read at CBS News ↗ Because the drug is inhaled through a nebulizer, it fell under Medicare Part B's durable medical equipment benefit rather than Part D, and Medicare told Cindy by phone that it had no record of the prescription being billed to Part B; Medigap plans do not require prior authorization. KFF Health NewsN “The federal government had no record showing that this prescription had been billed to Kenney’s Part B policy, the Medicare agency told Cindy over the phone, she said.” Read at KFF Health News ↗ CBS NewsLC “it couldn't have been an issue with Kenney's Medigap plan, since those policies don't require prior authorization.” Read at CBS News ↗ Accounts of the cause conflict: a Walgreens district supervisor told Cindy the pharmacy tried to process the prescription through Part B on June 2 but it lacked a physician's diagnostic code and a request was sent to the pulmonologist's office, while an employee of that practice said they saw no fax from Walgreens. KFF Health NewsN “the pharmacy tried to process the prescription through Part B on June 2, the same day as the pulmonologist appointment, but that the prescription was missing a diagnostic code from the physician.” Read at KFF Health News ↗ CBS NewsLC “an employee at the practice told her they did not see a fax from Walgreens asking for a diagnostic code for the prescription.” Read at CBS News ↗
Walgreens spokesperson Carmen Lopez said the company "cannot comment on matters involving specific individuals", and spokespeople for Centene, Wellcare Value Script's parent company, would not answer questions. KFF Health NewsN “Carmen Lopez, a spokesperson for Walgreens, told KFF Health News in late September that the company “cannot comment on matters involving specific individuals.”” Read at KFF Health News ↗ CBS NewsLC “would not answer questions for this article” Read at CBS News ↗ Cindy said the local Walgreens seemed understaffed for months after the chain's acquisition by a private equity firm, and that she has sought answers from Medicare, the Part D plan, the doctor's office and Walgreens without establishing who was responsible; she said, "Short of getting attorneys involved, I'm not sure how to find out what really happened." KFF Health NewsN “Cindy said in August that their Walgreens pharmacy in Kyle seemed to her to have been understaffed for months” Read at KFF Health News ↗ CBS NewsLC “She still has questions about who was responsible for the medication delay and how the holdup could have been prevented.” Read at CBS News ↗ Cindy said her husband had long struggled with his mental health and had attempted suicide once years earlier, and that a note he left said his health was too poor to continue living. CBS NewsLC “He told Cindy that she was a wonderful wife, mother, and grandmother but that his health was too poor to continue living.” Read at CBS News ↗
The article places the case in wider concerns about insurance delays: a January KFF poll found nearly 7 in 10 adults call them "a major problem", the 2025 voluntary insurer pledge on prior authorization carries no penalties, and Medicare began a six-state pilot, including Texas, using AI to preapprove some services, which does not currently cover COPD medications. KFF Health NewsN “nearly 7 in 10 adults calling them “a major problem,” in a January KFF Health Tracking Poll.”“The pilot program does not currently impose prior authorization requirements on COPD medications” Read at KFF Health News ↗ Mike Hess of the COPD Foundation said confusion over Part B and Part D rules is common even among medical office and pharmacy staff. KFF Health NewsN “even medical office staff and pharmacy employees often misunderstand the nuances.” Read at KFF Health News ↗
Every sentence links to the reporting it rests on.
Left1 outlet
- Framing
- CBS News runs what appears to be the same KFF Health News text under a near-identical headline, so its framing matches the centre account.
- Emphasis
- Same focus on insurance complexity and the family's search for answers, with added subheadings such as "Complex and convoluted" and "More red tape ahead".
- Leaves out or plays down
- Adds no independent reporting or response beyond the KFF Health News text.
- Charged language
- “infamous feature”“herculean task”
- For example
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“The Blewetts' story illustrates how navigating these complexities remains a herculean task for patients and their caregivers.” — CBS News
Centre1 outlet
- Framing
- KFF Health News tells the case as an illustration of how confusing insurance rules and prior authorization are for patients and caregivers.
- Emphasis
- Medicare Part B/Part D confusion, voluntary insurer pledges, the AI prior-authorization pilot and Cindy Blewett's unanswered questions.
- Leaves out or plays down
- Does not establish what caused the delay; no response from the pulmonologist, Centene or Walgreens on specifics.
- Charged language
- “infamous feature”“herculean task”
- For example
-
“The Blewetts’ story illustrates how navigating these complexities remains a herculean task for patients and their caregivers.” — KFF Health News
Right0 outlets
No right outlet in our sources has covered this story yet.
What every side reports
- Kenney Blewett of Kyle, Texas, died by suicide on June 7 after a COPD flare-up.
- His pulmonologist prescribed a new medication on June 2 and Walgreens told him two days later it was delayed by an insurance issue.
- It remains unclear who was responsible for the delay; Walgreens, Centene and the pulmonologist gave no explanation to KFF Health News.
Where accounts differ
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Why the prescription was delayed
- Left
- CBS News carries the same account, with the same competing explanations and no resolution.
- Centre
- Walgreens' supervisor said the Part B claim lacked a diagnostic code and a request was sent to the doctor; the doctor's office said it saw no fax (as reported by KFF Health News).
Left1 article
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Patient dies by suicide after "insurance issue" delayed medicine
Sympathetic Republished version of the same story with added subheads, framing the death as part of a wider insurance-system problem.

Centre1 article
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Patient Dies by Suicide After ‘Insurance Issue’ Delayed Medicine for Lung Disease Flare-Ups
Sympathetic Human-interest piece using one family's loss to examine insurance delays and Medicare complexity.

Right0 articles
No coverage yet.
- 2 Oct 10:00 First KFF Health NewsN Patient Dies by Suicide After ‘Insurance Issue’ Delayed Medicine for Lung Disease Flare-Ups
- 2 Oct 10:00 First CBS NewsLC Patient dies by suicide after "insurance issue" delayed medicine
Times are when each article was published, or when we first saw it if the outlet gave no time.