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Study: female-looking AI agents paid 10.25% less than male-looking ones in VR office

A University of Limerick-co-authored study found that people paid a female-presenting AI assistant less than a male-presenting one doing the same work in a virtual reality office.

2 outlets · 1L · 0C · 1R First reported Account updated
Image: The Irish Times
Image: Irish Independent

1 / 2

The story, neutrally told

Left · 1A study co-authored by Dr Mary Hausfeld of the University of Limerick's Kemmy Business School found that participants paid female-looking AI agents less than male-looking ones for the same work. Left · 1Researchers placed 189 workers in a virtual reality office and had them complete work tasks with different AI assistants, including human-like agents presented as male or female. Left · 1Participants were given real money to divide between themselves and the assistant, which the researchers said let them recreate a real-world transaction and examine how much people would pay AI for its work.

Left · 1The male-presenting agent, Johan, received higher rewards than the female-presenting agent, Johanna, who was paid 10.25 per cent less for the same work; Johan was also seen as more human-like. Left · 1Participants said they had no preference for a female or male AI, but the study says their behaviour told a different story. Left · 1The study was part of a wider investigation into how human-like AI appearance affects workplace interaction; participants trusted human-like assistants more and credited them more than a robot, though all ran on the same AI.

Left · 1Hausfeld said the technology was identical yet people treated the agents differently, that design choices can activate existing biases, and that designers should avoid reproducing inequalities in a new setting. Left · 1The paper, 'Human-Like and Male? How AI Assistant Design Relates to Trust and Monetary Reward at Work in VR', involves University of Zurich researchers, Hausfeld and SKEMA Business School's Anand van Zelderen, and is being presented at the 14th Nordic Conference on Human-Computer Interaction in Vaasa, Finland, from 5 to 7 October, with publication by the ACM. Right · 1The Irish Independent also reported the research, under a headline saying female AI agents were 'paid' less.

Every sentence links to the reporting it rests on. The pill in front of each says where its sources sit: Left, Centre or Right when one side supplies at least half of them, Mixed when they are evenly split. The number is how many outlets it cites.

Left1 outlet

Framing
The Irish Times reports the findings in detail as evidence that workplace gender bias can carry over to AI, leading with the researchers' conclusion.
Emphasis
The 10.25% gap, the 189 participants, Hausfeld's quotes on design and bias.
Leaves out or plays down
No outside experts or limitations of the study.
Charged language
“told a different story”
For example
“Gender bias in the workplace can be replicated in interactions with artificial intelligence” — The Irish Times

Centre0 outlets

No centre outlet in our sources has covered this story yet.

Right1 outlet

Framing
The Irish Independent headline presents it as new University of Limerick research, putting 'paid' in quotation marks to signal the payment was simulated.
Emphasis
The university's research and the pay gap for female agents.
Leaves out or plays down
Article body not assessed; no detail beyond the headline.
Charged language
“‘paid’”
For example
“New University of Limerick research finds female AI agents ‘paid’ less” — Irish Independent